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New enquiry qualifier

Answer instantly, find out what they want, hand a warm lead to a human.

4 stepsstarts on a first messagestops when they replyServices

The first reply decides most enquiries, and most businesses cannot answer in the ninety seconds that matter.

This answers immediately, asks the one question that sorts a real enquiry from a browser, and stops the moment somebody replies so a person picks up a conversation that is already started rather than a cold one.

Change the question to whatever actually sorts your enquiries — budget, location, timeline. One question, not a form.

The flow, step by step

01
Answer straight away

Thanks for getting in touch. So I can point you to the right person — what are you looking for help with?

02
Wait · 4 hours later

Wait 4 hours later, then carry on.

03
Did they tell us?

Check whether they have replied. If so, the flow ends here and a person takes over.

04
One nudge

Still happy to help whenever suits — just reply with a line about what you need.

Use this flow

Connect a number, open Flows, and import this template. It arrives switched off so you can read it, change the wording and decide when it starts — nothing is sent to anybody until you turn it on.

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New enquiry qualifier — WhatsApp flow template · WaveSenda